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Beware
of a FedEx scam
Some V8 members
may be well be aware of this scam as scamscum have been targetting
FedEx for a while and may say "it's old hat and everyone
knows about it", but many members will welcome this information
so they can spot and avoid this scam.
Posted: 121205
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If
you see this message in an email which appears to
have come from FedEx then forward the email to abuse@fedex.com
- the reply you will get is:
Thank you for contacting FedEx. We appreciate your
taking the time to send
us this information.
Here
are tips on how to recognize a fraudulent e-mail:
-- The e-mail asks for your personal information
or a payment. FedEx does
not request personal information or payments via
unsolicited mail or e-mail
for goods being shipped or held.
-- The e-mail claims to be from FedEx regarding
a package that could not be
delivered. These e-mails ask you to open an attachment
to obtain the
airbill or invoice for picking up the package. FedEx
tracking updates for
undeliverable packages do not include attachments.
The attachment
contained in this type of e-mail activates a virus.
DO NOT OPEN the
attachment. Instead, delete the e-mail immediately.
Fraudulent
e-mails are the unauthorized actions of third parties
not
associated with FedEx. You can help us make your
online experience with
FedEx safe and efficient by reporting suspicious
e-mails.
The
following types of e-mails will be routed to our
fraudulent e-mail unit:
-- Unsolicited e-mails that claim to come from FedEx.
-- E-mails that include attachments.
-- E-mails requesting your personal information.
-- E-mails that request a payment.
-- E-mails that misuse the FedEx logo.
Please
note that questions about rates, package tracking
and other FedEx
service related questions submitted to abuse@fedex.com
will not be reviewed
or receive a response. Please direct service related
questions to
customerservice@fedex.com or FedEx Customer Service
by calling
1.800.GoFedEx 1.800.463.3339.
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